beeking Privacy Policy

Introduction & amp; Scope

beeking is committed to safeguarding the privacy and personal data of every player who uses our platform. This Privacy Policy describes how beeking collects, uses, stores, shares, and protects personal data in connection with the operation of the beeking online casino and sports betting platform, accessible at beeking.bet.

This Privacy Policy applies to all personal data collected from individuals who: register a beeking account; browse the beeking platform without registering; contact beeking's customer support team; participate in beeking promotions, tournaments, or VIP programs; or otherwise interact with any beeking service, whether via desktop browser, mobile browser, or any beeking application distributed to players in the Philippines.

This Privacy Policy should be read together with the beeking Terms & Conditions and Responsible Gaming Policy, both of which are incorporated herein by reference. By using the beeking platform, you acknowledge that you have read, understood, and agree to the collection and use of your personal data as described in this Privacy Policy.

Data Controller Identity

For the purposes of the Data Privacy Act of the Philippines and this Privacy Policy, the data controller responsible for the personal data of beeking players is the entity operating the beeking platform at beeking.bet. beeking operates under PAGCOR regulation and is responsible for determining the purposes and means by which player personal data is processed.

beeking has designated a Data Privacy Officer (DPO) who is responsible for overseeing the platform's compliance with the Data Privacy Act, responding to player data rights requests, and liaising with the National Privacy Commission where required. The beeking DPO can be contacted at: [email protected] with the subject line "Data Privacy Officer — [Your Request]."

All data rights requests, privacy concerns, and data breach notifications addressed to the beeking DPO will be acknowledged within five (5) business days of receipt and substantively responded to within thirty (30) calendar days, in accordance with NPC guidelines.

Personal Data We Collect

beeking collects the following categories of personal data from players, collected at various stages of the account lifecycle:

beeking does not collect sensitive personal information as defined under Section 3(l) of the Data Privacy Act (including health data, political opinions, religious beliefs, or biometric data) except where such data is voluntarily provided by a player as part of a responsible gaming self-declaration or is contained within a government-issued ID submitted for KYC purposes, in which case it is processed solely for identity verification and is not used for any other purpose.

How We Collect Your Data

beeking collects personal data through the following channels and mechanisms:

• Direct collection from you: When you complete the beeking registration form, submit KYC documents, contact customer support, participate in promotions, or update your account settings, you provide personal data directly to beeking.
• Automated collection during platform use: When you access or use the beeking platform, our servers automatically record Technical Data including your IP address, device identifiers, browser configuration, and session activity logs. This data is collected through server logs, cookies, and similar tracking technologies described in Section 11 of this Privacy Policy.
• Payment processing partners: When you make a deposit or withdrawal via GCash, Maya, BPI, BDO, Metrobank, or other supported payment channels, beeking receives transaction confirmation data from those payment processors. beeking does not receive or store full payment account credentials — only the transaction reference and confirmation status required to credit or debit your beeking wallet.
• KYC verification service providers: For enhanced identity verification, beeking may use third-party KYC technology providers to process and verify the identity documents you submit. These providers operate under data processing agreements with beeking and process your data solely for identity verification purposes.
• Fraud detection and security systems: beeking's automated fraud detection systems analyze patterns in account activity, login locations, and transaction behavior to identify potential fraud, money laundering, or Terms & Conditions violations. This processing is carried out on the basis of beeking's legitimate interest in platform security and its legal obligations under AMLA.

Legal Basis for Processing

Under the Data Privacy Act of the Philippines, beeking processes your personal data on the following legal bases:

• Contractual necessity: Processing your Identity Data, Contact Data, Financial Data, and Gaming Activity Data is necessary for beeking to perform the contract it has with you — specifically, to operate your account, accept your wagers, process your transactions, and provide customer support.
• Legal obligation: beeking is required by PAGCOR regulations, the Anti-Money Laundering Act (AMLA), and the Data Privacy Act itself to collect and retain certain player data. This includes KYC identity verification, transaction records, and player activity logs. beeking cannot waive these obligations regardless of a player's preferences.
• Legitimate interests: beeking processes Technical Data and Communications Data for fraud detection, platform security monitoring, and service improvement on the basis of its legitimate interests as a regulated gaming operator. These interests are balanced against player privacy rights and do not override them.
• Consent: Where beeking processes your personal data for direct marketing purposes — including promotional emails, SMS offers, and personalized bonus communications — this processing is carried out on the basis of your freely given, specific, and informed consent at the time of registration or subsequently through your account marketing preferences settings. You may withdraw this consent at any time through your account settings or by contacting support.

How We Use Your Data

beeking uses the personal data it collects for the following defined purposes:

• Account management: Creating, maintaining, and securing your beeking account, including processing your registration, verifying your identity, managing your wallet balance, and responding to account-related requests.
• Transaction processing: Processing your deposits and withdrawals through supported payment channels, reconciling your transaction history, and resolving payment disputes where they arise.
• Regulatory compliance: Fulfilling beeking's obligations under PAGCOR regulations, the AMLA, and the Data Privacy Act — including KYC verification, suspicious transaction reporting, and player activity record-keeping required for regulatory audit purposes.
• Responsible gaming: Monitoring player activity patterns to identify signs of problem gambling, applying deposit limits and self-exclusion requests, and communicating with players who activate responsible gaming tools on their accounts.
• Platform security and fraud prevention: Detecting and investigating suspicious account activity, unauthorized access attempts, bonus abuse, multi-accounting, and other violations of the beeking Terms & Conditions.
• Customer support: Resolving player queries, complaints, and disputes submitted via live chat or email, and maintaining records of support interactions for quality assurance and dispute resolution purposes.
• Marketing communications (with consent): Sending promotional offers, bonus notifications, event announcements, and platform updates to players who have opted in to receive marketing communications from beeking. beeking does not send unsolicited marketing to players who have not given consent or who have opted out.
• Platform improvement: Analyzing aggregated, anonymized gameplay and usage data to improve the beeking platform, optimize game offerings, and enhance the overall player experience for Filipino users.

Sharing Your Data

beeking does not sell, rent, or trade your personal data to any third party. beeking shares player personal data only in the following limited and controlled circumstances:

• PAGCOR and Philippine regulatory authorities: beeking is legally required to share player data and transaction records with PAGCOR and other Philippine government authorities upon lawful request, including the Anti-Money Laundering Council (AMLC) where suspicious transaction reporting obligations are triggered under AMLA.
• Payment processing partners: beeking shares the minimum necessary transaction data with GCash, Maya, BPI, BDO, Metrobank, and other supported payment channels to process your deposits and withdrawals. These partners operate under their own privacy policies and are independently regulated by the Bangko Sentral ng Pilipinas (BSP).
• KYC and identity verification providers: beeking shares government ID images and identity data with certified third-party KYC verification service providers solely for the purpose of verifying your identity. These providers are bound by data processing agreements that prohibit them from using your data for any other purpose.
• Game content providers: Certain game providers that supply live dealer games, slot content, and other gaming products to beeking may receive limited gaming session data (such as session tokens and bet amounts) for the technical operation of their games. These providers do not receive your Identity Data or Contact Data.
• Legal and law enforcement: beeking may disclose personal data to Philippine law enforcement authorities, courts, or other government bodies where required to do so by law, court order, or in connection with the investigation of fraud, money laundering, or other criminal activity.

Data Security Measures

beeking implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption on all data transmitted between your device and the beeking platform, covering all pages including registration, login, deposit, withdrawal, and account management pages.
• Encryption at rest for sensitive personal data fields including government ID data, financial data, and account credentials stored in beeking's databases.
• Access controls and role-based permissions ensuring that beeking staff and contractors can only access player personal data to the extent strictly necessary for their specific job function. Access to sensitive player data is logged and audited.
• Two-factor authentication (2FA) available to all players on their beeking accounts, and required for all beeking staff accounts that have access to player data systems.
• Regular security assessments including penetration testing and vulnerability scanning of the beeking platform, conducted by independent security professionals on a scheduled basis.
• Data breach response procedures including internal escalation protocols, NPC notification within 72 hours of a confirmed personal data breach affecting Philippine residents as required by the Data Privacy Act, and player notification procedures where a breach poses a high risk to individual rights.

While beeking takes all reasonable and required steps to protect your personal data, no online platform can guarantee absolute security. Players are encouraged to use strong, unique passwords for their beeking accounts and to enable 2FA through their account security settings.

Data Retention

beeking retains personal data for the periods set out below, after which data is securely deleted or irreversibly anonymized:

• Account and Identity Data: Retained for the duration of your active beeking account, plus five (5) years following account closure. This retention period is required by PAGCOR regulations and Philippine AMLA obligations.
• Transaction and Financial Data: Retained for five (5) years from the date of the transaction, as required by the AMLA and its implementing rules.
• KYC Documents: Retained for five (5) years from the date of submission or from account closure, whichever is later, as required by PAGCOR KYC regulations and AMLA record-keeping requirements.
• Gaming Activity Data: Retained for three (3) years from the date of the relevant gaming session, for regulatory audit and responsible gaming monitoring purposes.
• Customer Support Communications: Retained for two (2) years from the date of the support interaction, for quality assurance and dispute resolution purposes.
• Marketing Preference Data: Retained until you withdraw your marketing consent or close your account. Opt-out records are retained indefinitely to ensure that withdrawn consents are respected.
• Technical and Log Data: Retained for twelve (12) months from collection, except where specific log entries are flagged as relevant to an ongoing security investigation or regulatory inquiry, in which case they are retained until the conclusion of that investigation.

Where beeking is required by law to retain data beyond the periods listed above — for example, in connection with an ongoing regulatory investigation or court proceedings — data will be retained for the duration of that legal requirement and deleted upon its conclusion.

Your Rights Under Philippine Law

Under the Data Privacy Act of the Philippines, you have the following rights in relation to your personal data held by beeking. These rights are exercisable by contacting the beeking Data Privacy Officer at [email protected]:

beeking will respond to all data rights requests within thirty (30) calendar days of receipt. Where a request is complex or involves a large volume of data, beeking may extend this period by a further thirty (30) days, with prior notice to you. beeking will not charge a fee for exercising your data rights unless requests are manifestly unfounded or excessive, in which case a reasonable administrative fee may apply.

If you are not satisfied with beeking's response to a data rights request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

Cookies & Tracking Technologies

beeking uses cookies and similar tracking technologies on the beeking platform for the following purposes:

• Strictly necessary cookies: These cookies are essential for the operation of the beeking platform and cannot be switched off. They include session authentication cookies that keep you logged in during a gaming session, security cookies that protect against cross-site request forgery, and load-balancing cookies that ensure stable platform performance.
• Functional cookies: These cookies remember your preferences — such as your preferred language settings, last visited game category, and responsible gaming tool configurations — to provide a more personalized experience on the platform.
• Analytics cookies: beeking uses anonymized analytics data to understand how players navigate the platform, which game categories are most visited, and where players encounter friction in the registration or deposit flow. This data is aggregated and does not identify individual players.
• Marketing cookies (with consent): Where you have consented to marketing communications, beeking may use cookies to track which promotions you have viewed or engaged with, to avoid sending you offers for promotions you have already claimed.

You can manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair the functionality of the beeking platform and may prevent you from accessing certain features, including account login and game play.

Children's Privacy

The beeking platform is strictly intended for adults aged 21 years and above, in accordance with PAGCOR regulations governing online gambling in the Philippines. beeking does not knowingly collect personal data from individuals under the age of 21.

During the registration process, beeking requires all new players to confirm that they are at least 21 years of age. beeking further verifies player ages through its KYC identity verification process, which requires submission of a valid Philippine government-issued ID. Any account found to belong to a player under the age of 21 will be suspended immediately, all associated personal data will be deleted (subject to any mandatory retention obligations under PAGCOR or AMLA regulations), and the matter will be reported to PAGCOR.

If you believe that a person under the age of 21 has registered a beeking account, please contact beeking's support team immediately via live chat or at [email protected] so that the account can be investigated and appropriate action taken.

Amendments to This Policy

beeking reserves the right to update or amend this Privacy Policy at any time to reflect changes in Philippine data privacy law, PAGCOR regulations, beeking's data processing practices, or the services offered on the platform. When material changes are made to this Privacy Policy, beeking will notify registered players by displaying a prominent notice on the beeking platform upon next login and by sending an email notification to the registered email address on your account.

The updated Privacy Policy will take effect on the date indicated in the "Last Updated" field at the top of this page. Your continued use of the beeking platform after that effective date constitutes your acknowledgment of the updated Privacy Policy. If you do not agree with any changes to this Privacy Policy, you should stop using the beeking platform and contact our support team to close your account.

All previous versions of the beeking Privacy Policy are archived and available upon request by contacting the beeking Data Privacy Officer.

Contact & Data Privacy Officer

For any questions, concerns, or requests relating to this Privacy Policy or the personal data beeking holds about you, please contact the beeking Data Privacy Officer through the following channels:

• Email: [email protected] — use the subject line "Data Privacy Officer — [Your Request Type]" for fastest routing to the DPO team.
• Live Chat: Available 24/7 on the beeking platform. For privacy-related requests that require written documentation, email is the recommended channel.

beeking's Data Privacy Officer will acknowledge your request within five (5) business days and provide a substantive response within thirty (30) calendar days, in line with NPC guidelines under the Data Privacy Act of the Philippines.

This Privacy Policy was last updated on January 1, 2026 and supersedes all previous versions of the beeking Privacy Policy. The English-language version of this Privacy Policy is the authoritative version for all players on the beeking platform.