beeking Terms & Conditions

Definitions

For the purposes of these Terms & Conditions, the following definitions apply throughout the document:

• "beeking," "we," "us," or "the Platform" refers to the online gaming platform operating at beeking.bet, including all associated services, software, and content made available to registered players in the Philippines.
• "Player," "you," or "your" refers to any individual who accesses, registers on, or uses the beeking platform in any capacity.
• "Account" refers to the registered player profile associated with a unique mobile number or email address on the beeking platform, including the peso wallet, bet history, and personal details held within that profile.
• "Platform Balance" or "Wallet" refers to the Philippine Peso (₱) denominated balance held in your beeking account, comprising deposited funds, bonus credits (where applicable), and net gaming winnings.
• "Bonus Funds" refers to any promotional credits, free bets, cashback amounts, or non-cash incentives credited to your account as part of a beeking promotional campaign, subject to the specific wagering terms of each promotion.
• "PAGCOR" refers to the Philippine Amusement and Gaming Corporation, the government regulatory authority that licenses and supervises online gaming operations in the Philippines.
• "KYC" (Know Your Customer) refers to the identity verification process required by PAGCOR and Philippine Anti-Money Laundering Act (AMLA) regulations, which beeking conducts on player accounts prior to permitting withdrawals above specified thresholds.
• "Wagering Requirement" refers to the number of times a bonus amount must be wagered on eligible games before the resulting winnings may be withdrawn from the player's account.

Acceptance of Terms

By accessing the beeking platform, creating an account, making a deposit, or placing any wager, you unconditionally accept and agree to be legally bound by these Terms & Conditions in their entirety, together with the beeking Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference.

If you do not agree with any part of these Terms & Conditions, you must immediately discontinue your use of the beeking platform and close your account by contacting our support team via live chat or by emailing [email protected].

beeking reserves the right to update, amend, or replace these Terms & Conditions at any time. Continued use of the platform following notification of any such amendment constitutes your acceptance of the revised terms. It is your responsibility to review these Terms & Conditions periodically.

Eligibility & Age Verification

Access to and use of the beeking platform is strictly restricted to individuals who satisfy all of the following eligibility criteria at the time of registration and on a continuing basis throughout their use of the platform:

• You are at least 21 years of age, as required by PAGCOR regulations governing online gambling in the Philippines.
• You are a resident of or physically located in a jurisdiction where accessing online gambling platforms regulated by PAGCOR is lawful.
• You are acting on your own behalf and not as an agent, nominee, or proxy for any third party.
• You are not listed on any PAGCOR self-exclusion register, nor have you been permanently excluded from beeking or any other PAGCOR-licensed platform.
• You are of sound mind and are not accessing the platform under duress or impairment that affects your capacity to make informed decisions.

beeking actively verifies the age of all registered players. During the registration process and upon submission of a withdrawal request above the minimum KYC threshold, you will be required to submit a valid Philippine government-issued identification document — including but not limited to a Philippine passport, UMID card, driver's license, SSS ID, PhilHealth ID, or Voter's ID.

Any account found to belong to a player under the age of 21 will be suspended immediately. All funds within such an account, including deposits and any accumulated winnings, will be forfeited in accordance with PAGCOR regulations. beeking cooperates fully with PAGCOR and Philippine law enforcement in the investigation of underage gambling incidents.

Account Registration & Security

Each individual player is permitted to hold exactly one (1) beeking account. Registration of multiple accounts by the same individual, whether under the same or different personal details, constitutes a material breach of these Terms & Conditions and will result in suspension of all associated accounts and forfeiture of all balances held within them.

During the registration process, you agree to provide accurate, complete, and current personal information, including your full legal name as it appears on your government-issued ID, a valid mobile number registered in your name in the Philippines, and a valid email address that you control. Providing false, inaccurate, or misleading registration information is a violation of these Terms & Conditions and may constitute a violation of Philippine law.

You are solely responsible for maintaining the confidentiality of your beeking account credentials, including your password and any two-factor authentication (2FA) codes associated with your account. beeking strongly recommends enabling 2FA on your account via your account security settings. Any activity conducted through your account using your credentials is deemed to have been conducted by you, and beeking shall bear no liability for losses resulting from unauthorized access to your account where such access results from your failure to maintain the security of your credentials.

beeking reserves the right to suspend, restrict, or permanently close any account at any time where there is reasonable cause to believe that the account is being used in a manner inconsistent with these Terms & Conditions, applicable Philippine law, or PAGCOR regulations — including but not limited to suspected fraud, identity misrepresentation, money laundering, or bonus abuse.

Deposits & Withdrawals

All financial transactions on the beeking platform are conducted in Philippine Peso (₱). beeking does not apply currency conversion to any transaction. The amount you deposit in pesos is the amount credited to your wallet; the amount you request to withdraw in pesos is the amount sent to your designated payment account, subject to the processing timelines and verification requirements described below.

Deposits. Deposits made via GCash, Maya (formerly PayMaya), BPI, BDO, Metrobank, 7-Eleven, Coins.ph, and USDT TRC20 are subject to the minimum deposit amounts specified on the beeking cashier page at the time of the transaction. Deposit transactions are typically credited to your beeking wallet within minutes of confirmed payment. beeking does not charge fees on deposits; however, your payment provider may apply their own transaction fees, which are your responsibility.

Withdrawals. Withdrawal requests are processed subject to the following conditions:

• Your account must have completed KYC identity verification for withdrawals at or above the minimum KYC threshold displayed in your account settings.
• Your withdrawal must be made to a payment account registered in your own name. beeking does not permit withdrawals to third-party accounts under any circumstances.
• Any active wagering requirements on Bonus Funds within your account must be fulfilled before Bonus-derived winnings can be withdrawn.
• Withdrawals to GCash and Maya are typically processed within 15 to 60 minutes during standard operating hours. Bank transfer withdrawals (BPI, BDO, Metrobank) are processed within one to three banking business days.
• beeking reserves the right to request additional verification documentation for withdrawal requests that exceed specified thresholds or that are flagged by our fraud detection systems.

beeking reserves the right to delay, withhold, or reverse a withdrawal where there is a reasonable basis to suspect fraud, money laundering, breach of these Terms & Conditions, or ongoing account investigation. In such cases, beeking will notify the affected player and cooperate with relevant Philippine regulatory and law enforcement authorities as required.

Bonuses & Promotions

beeking offers a range of promotional bonuses to both new and existing players, including welcome bonuses, reload bonuses, cashback offers, free bets, and VIP program rewards. All bonuses and promotions are subject to the following general terms, in addition to any specific terms published alongside each individual promotion:

• Each promotion is available to eligible players only, as defined in the specific promotion's terms. beeking reserves the right to determine eligibility at its sole discretion.
• Bonus Funds are credited to a separate bonus wallet and are subject to wagering requirements before any winnings derived from Bonus Funds may be transferred to the withdrawable balance.
• Wagering requirements must be met within the validity period specified for each bonus. Bonus Funds that have not met their wagering requirement within the specified validity period will expire and be removed from the account without compensation.
• beeking prohibits bonus abuse, which includes but is not limited to: creating multiple accounts to claim the same promotion, using two or more accounts in coordinated play to meet wagering requirements, exploiting technical errors or glitches in the platform to generate artificial wagering volume, and any form of arbitrage betting designed to circumvent wagering requirement calculations.
• beeking reserves the right to void bonuses, reverse associated winnings, and suspend or permanently close accounts where bonus abuse is detected.
• Bonuses cannot be transferred between accounts, exchanged for cash outside of normal wagering requirement fulfillment, or combined with other bonuses unless explicitly permitted in the specific promotion's terms.

Gameplay Rules & Fair Play

All games available on the beeking platform — including live dealer casino games, slots, sports betting markets, bingo rooms, fishing arcade games, and esports wagering — are operated in accordance with their respective game rules, which are accessible within each game interface or on the relevant game category page.

beeking uses certified Random Number Generators (RNGs) for all non-live digital games, as required by PAGCOR. Live dealer games are operated via partnerships with licensed live studio providers and are subject to those providers' own dealer and game protocols, which beeking has reviewed and approved as part of its integration process.

In sports betting, beeking follows industry-standard rules for event settlement, including provisions for void bets in the event of event cancellation, postponement beyond specified windows, or incomplete play. Specific sport-by-sport settlement rules are published in the beeking sportsbook help section.

In the event of a technical fault, disconnection, or error that occurs during a game session, beeking will use commercially reasonable efforts to settle the affected game round fairly based on the available game state data at the time of the fault. Where a fair settlement cannot be determined, the affected wager will be voided and the staked amount returned to the player's wallet. beeking's decision on technical fault settlements is final, subject to escalation under the Disputes process in Section 13.

Prohibited Conduct

The following conduct is strictly prohibited on the beeking platform. Any player found to have engaged in prohibited conduct will be subject to immediate account suspension, forfeiture of account balance, and reporting to PAGCOR and relevant Philippine authorities where required by law:

1. Underage gambling — accessing or attempting to access the platform if you are under 21 years of age.
2. Identity fraud — registering with false personal details, impersonating another individual, or submitting counterfeit or altered identity documents during KYC.
3. Multiple account creation — registering more than one beeking account for any purpose, including circumventing account restrictions or claiming multiple welcome bonuses.
4. Money laundering — using the beeking platform to deposit, cycle, or withdraw funds for purposes unrelated to legitimate gaming activity, in violation of the Philippine Anti-Money Laundering Act (AMLA) and its implementing rules.
5. Collusion and match manipulation — coordinating with other players, third parties, or sports participants to influence game or event outcomes in a manner that constitutes cheating or match-fixing.
6. Use of automated software — deploying bots, scripts, artificial intelligence tools, or any automated software to interact with the beeking platform in place of genuine human play.
7. Exploitation of errors — knowingly exploiting platform errors, pricing mistakes in sportsbook odds, or software glitches to generate winnings that would not otherwise be achievable under normal operating conditions.
8. Chargebacks — initiating unauthorized payment chargebacks or disputes with your payment provider for transactions legitimately processed by beeking.

Responsible Gaming

beeking is committed to promoting responsible gaming and protecting vulnerable players. In line with PAGCOR's responsible gaming framework, beeking provides all registered players with access to the following tools, available at any time through account settings:

• Deposit Limits: Set daily, weekly, or monthly limits on the total amount you can deposit into your beeking wallet. Limit reductions take effect immediately; limit increases are subject to a 72-hour cooling-off period.
• Session Time Reminders: Configure alerts that notify you when you have been active on the platform for a specified duration, helping you manage your play time.
• Cooling-Off Periods: Request a temporary account suspension of 24 hours, 7 days, 30 days, or 90 days. During a cooling-off period, your account is inaccessible and no marketing communications will be sent to you.
• Self-Exclusion: Request permanent self-exclusion from the beeking platform at any time. Permanent self-exclusion is irreversible and will result in your account being closed and your details being retained to prevent re-registration.

Players who feel that their gambling is becoming problematic are encouraged to use these tools proactively and to seek support from PAGCOR's responsible gaming programs. beeking supports the PAGCOR Responsible Gaming Hotline and encourages players who need external assistance to contact PAGCOR directly for confidential support.

beeking does not market to self-excluded players, does not send promotional materials to accounts with active cooling-off periods, and trains its support staff to identify and sensitively assist players who display signs of problem gambling.

Intellectual Property

All content on the beeking platform — including but not limited to the beeking brand name, logo, website design, page layouts, game interfaces, promotional graphics, written content, and software — is the proprietary intellectual property of beeking or its licensed content providers, and is protected under applicable Philippine intellectual property law and international conventions.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the beeking platform solely for your personal, non-commercial gaming purposes in accordance with these Terms & Conditions. This licence does not permit you to: copy, reproduce, or distribute any beeking content; reverse-engineer or decompile any beeking software; create derivative works based on beeking content; or use any beeking trademarks, logos, or branding in any manner without prior written authorization from beeking.

Any unauthorized use of beeking intellectual property constitutes an infringement and may result in legal action under Philippine intellectual property law.

Limitation of Liability

To the fullest extent permitted by applicable Philippine law, beeking's total aggregate liability to any player arising out of or in connection with these Terms & Conditions, the player's account, or any use of the platform shall not exceed the total amount deposited by that player into their beeking account in the ninety (90) days immediately preceding the event giving rise to the claim.

beeking shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or in connection with the use of the platform, including but not limited to: loss of profits or anticipated winnings; loss of data or account information resulting from unauthorized third-party access attributable to the player's failure to secure their credentials; interruption of service due to scheduled maintenance, force majeure events, or third-party infrastructure failures; or decisions made by a player in reliance on information displayed on the platform that is subsequently found to contain an error.

Nothing in this Section shall operate to exclude or limit beeking's liability for fraud, willful misconduct, or any other liability that cannot be lawfully excluded under Philippine consumer protection or gaming regulations.

Amendments to Terms

beeking reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, beeking will provide notice to registered players via: a notification displayed upon next login to the platform; an email sent to the registered email address on your account; or a notice posted on the beeking homepage and Terms & Conditions page, with the updated "Last Updated" date reflecting the date the revised terms take effect.

Your continued use of the beeking platform after the effective date of any amendment constitutes your acceptance of the revised Terms & Conditions. If you do not accept the revised terms, you must cease using the platform and contact our support team to close your account. Any balance remaining in your account at the time of closure will be processed for withdrawal to your verified payment account, subject to standard KYC and fraud review procedures.

Governing Law & Disputes

These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines, including but not limited to the provisions of the PAGCOR Charter (Presidential Decree No. 1869, as amended), the Electronic Commerce Act (Republic Act No. 8792), and the Data Privacy Act (Republic Act No. 10173).

In the event of a dispute between you and beeking arising from your use of the platform, your account, or these Terms & Conditions, beeking operates the following dispute resolution process:

1. First Contact: Raise your concern with beeking's 24/7 live chat support or by emailing [email protected]. The majority of account and gameplay disputes are resolved at this stage within 24 to 48 hours.
2. Formal Complaint: If your dispute is not resolved to your satisfaction at the first contact stage, you may submit a formal written complaint, including your account details, a description of the dispute, and any supporting evidence, to [email protected] with the subject line "Formal Dispute — [Your Account ID]." beeking will acknowledge your formal complaint within 48 hours and provide a substantive written response within 14 calendar days.
3. PAGCOR Escalation: If beeking's formal complaint response does not resolve the dispute to your satisfaction, you have the right to escalate the matter to PAGCOR as the regulatory authority overseeing beeking's operations in the Philippines. PAGCOR's dispute resolution process is independent of beeking and is available to all players of PAGCOR-licensed platforms.

Any unresolved disputes that proceed to formal legal proceedings shall be subject to the exclusive jurisdiction of the competent courts of the Republic of the Philippines.

Contact Information

If you have questions about these Terms & Conditions, wish to raise a concern about your account, or need to access your responsible gaming tools, beeking's support team is available around the clock through the following channels:

• Live Chat: Available 24/7 directly within the beeking platform. Our Filipino-speaking agents are online at all hours, including overnight and on Philippine public holidays. Average response time: 3–5 minutes.
• Email: [email protected] — for formal complaints, KYC document submissions, and written inquiries. Our team responds to emails within 24 to 48 hours on business days.

These Terms & Conditions were last updated on January 1, 2026 and supersede all previous versions of the beeking Terms & Conditions. The English-language version of these Terms & Conditions is the authoritative version; any translations provided are for convenience only and shall not affect the interpretation of the English text.